If you are not satisfied with a product PrimeVal, you can get your money back! We have established a few rules for this. First, we assume that you have followed our instructions (included in each pack) and the recommended dosage of the product in detail.
Furthermore, it is important that the product and efficacy has given a real chance! All PrimeVal give products at indicative administration according to instructions and with the recommended doses, to quickly see improvement in the condition. But our products are completely natural; therefore, it can also take at least three months (for example PrimeVal Gelatinaat), before you can establish an optimal efficacy. Which is incidentally or long-lasting!
To be eligible for a refund of your purchase price will need the following
- A legible receipt of your product, not older than six months.
- An original, even though, of course, be broken, packaging of the product.
- Your towards correctness completed declaration of any complaints from your dog or horse, how and why (indicative or preventive) you have used exactly the appropriate PrimeVal product and administered, how long you have used this product, living and or working conditions of your animal, veterinarian any concurrent treatment (s), and so forth. And of course what results, or lack thereof, you may have observed.
If you meet these requirements, click down at the bottom for the quality assurance form. We will then, within a week, via e-mail contact you. We’ll let you know where you can send your proof of purchase and (empty) package. This is also depending on your location. When we have received from you, we will refund your purchase amount into a bank account specified. We reserve the right for you to ask additional questions regarding the use of the product and the condition of your dog or horse.
The fine print of the PrimeVal quality
- You can, by name / address, only once a product PrimeVal use this quality.
- This quality is designed for the end user of the product PrimeVal (consumers). Retailers, distributors, wholesalers and veterinarians can not use here accordingly.
- When we see strong indications that there is made in any case abuse of our quality, we reserve the right not to proceed to refund your purchase price.